no1jili Privacy Policy

When you register and use no1jili, we collect certain personal information that is necessary to operate your account and comply with Philippine gaming regulations. This includes your full legal name, date of birth, mobile number, email address, and a government-issued identification document such as a Philippine National ID or passport. We also collect transactional data including deposit and withdrawal records, betting history, and payment method details to process your transactions accurately and securely. Device and usage data — such as your IP address, browser type, operating system, and session activity — are collected automatically to help us detect fraud, maintain platform security, and improve your overall experience. If you contact our support team, we retain records of those communications to ensure consistent and accountable service. All information collected is stored on secure servers and handled in accordance with the Data Privacy Act of 2012 of the Philippines.

The personal data we collect is used primarily to verify your identity, process deposits and withdrawals, and deliver the gaming services you have signed up for on no1jili. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional offers tailored to your preferences as a Filipino player. Transactional and behavioural data helps us monitor for suspicious activity, prevent money laundering, and fulfil our obligations under Philippine anti-money laundering laws. We may use aggregated, anonymised usage data to analyse platform performance, improve our product features, and develop new services that better serve our players. no1jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share data only with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to handle it with the same level of care we apply.

no1jili uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are strictly necessary for the site to operate — they cannot be disabled without affecting core functionality such as login sessions and cashier access. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise page performance for Filipino users on mobile and desktop. You can manage your cookie preferences through your browser settings at any time; however, disabling non-essential cookies may limit certain personalisation features. We do not use third-party advertising cookies or share cookie data with external ad networks. Our cookie practices are reviewed regularly to ensure they remain aligned with the Data Privacy Act of 2012 and evolving best practices for online privacy in the Philippines.

We may disclose your personal information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law or in response to a valid legal request. Identity verification and payment processing partners receive only the minimum data necessary to complete their specific function, and all such partners are subject to strict data processing agreements. In the event that no1jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of privacy protection is maintained. We will never disclose your personal information to unrelated third parties for commercial purposes without your explicit consent. Any third-party service provider that processes data on our behalf is carefully vetted and required to implement appropriate technical and organisational security measures. If a data breach occurs that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authority within the timeframe required by law.

As a registered player in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding the personal information we hold about you. You have the right to access a copy of your personal data at any time by submitting a request to our support team, and we will respond within a reasonable timeframe. You may request the correction of any inaccurate or incomplete information in your account profile, and we will update our records promptly upon verification. If you wish to have your personal data deleted, you may submit a data erasure request; note that we are required to retain certain records for regulatory and anti-money laundering compliance purposes even after account closure. You also have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests without delay. For any privacy-related concerns or to exercise your data rights, you may contact our support team directly through the platform.

no1jili employs industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls to protect your personal information from unauthorised access, disclosure, or misuse. Our systems are monitored continuously for suspicious activity, and our security protocols are reviewed and updated on a regular basis to address emerging threats. Access to personal data within our organisation is restricted to staff members who require it to perform their job functions, and all such staff are trained on data privacy obligations. We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by Philippine law and our regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. If you have questions about how long specific categories of data are retained, you are welcome to contact our support team for clarification.